Frequently Asked Questions
When should I arrive for my class?
- Typically the dressing rooms fill up very quickly. We recommend arriving approximately 15 minutes prior to the start of the class to pick up your skater's name tag, tie skates and adjust CSA approved helmets as required.
Where do I go when I get to the arena?
- When you get to the arena you will need to locate the appropriate dressing room. The arena staff uses whiteboards or TV screens to communicate the dressing room schedules. Go to the rooms listed by Gateway Skating Club. As you get closer to the assigned dressing rooms there will also be Gateway signs indicating the classes for each room.
What should my child wear on the ice?
- The arena is a cold environment and skaters should dress for the drop in temperature. We recommend layered clothing that allows for movement on the ice. Snow pants and bulking winter coats can sometimes hinder movement and make learning to skate even more difficult.
- CSA Approved Skating Helmets are MANDATORY. Skaters will not be allowed on the ice without a proper helmet.
- Gloves or Mittens are also MANDATORY. Skaters will not be allowed on the ice with bare hands.
- FigureCan and Jr. STARSkate programs require figure skates. Skaters in hockey skates will not be allowed to participate.
I've never tied skates before. HELP!
- Skates should be tied tightly to provide optimum support for the skater. Starting from the bottom of the laces pull until the skate feels snug all the way to the top.
- If laces are too long please DO NOT wrap around the skate. This can cause circulatory issues if the laces shift. We recommend tucking long laces into the top of the skate.
- A good way to check if a skate is tied tightly is to run a finger from the top to the bottom of the laces. If the laces move easily they should be tightened before getting on the ice.
My child registered with a friend; will the be in the same group?
- Skaters are separated into groups based on skill level and in some instances age or size. As such we cannot guarantee that two skaters will be in the same group.
What exactly happens on the ice during a class?
- The new CANSkate program was implemented in 2013 with new circuits, fundamentals, songs and more! During a class skaters start with a six-minute warm-up where they will skate forwards and backwards around the ice surface on a separated space called the "Fast Track". Skaters join the groups and will then rotate through three lesson zones that will focus on each of the three fundamentals: Balance, Agility, and Control. At the end of the lesson time skaters will enter the Fast Track again and cool down with some stretches at the centre circle. Skaters are provided with musical cues so they know when to switch stations and skate on the Fast Track.
Who is on the ice with my child?
- Skate Canada Professional Coaches provide all the coaching expertise on Gateway's sessions. This means they have reached a minimum of Jr. Bronze in the Skate Canada testing stream, completed NCCP courses, first aid training and have experience working as a program assistant.
- Program Assistants are figure skaters with the Gateway Skating Club who are working to give back to their sport. They assist the coaches and skaters on the ice to help Gateway provide a high quality program.
I want my child to have more skating practice than just once per week. What can I do?
- Skating more than once per week is a great benefit to young skaters. Enrolling in a second class is the best option to provide additional instruction and practice.
- Public skating is also available from the City of Edmonton. Call 311 for available times and locations.
I'd like to take my child skating but I don't have experience on the ice. Do you offer something for adults?
- Join our Teen/Adult skating class! If it's been a few years since you put on your skates or if you're brand new, our coaches can teach you the basics and beyond in the Teen/Adult class on Friday nights.
I have more questions. Who can I talk to?
- On a session you can talk to a coordinator. The coordinator is usually holding a clipboard and helping the program run smoothly. Any coach on the ice can flag him/her down for you to talk to.
- Administrative questions should be directed to our office.
- email: email@example.com
- phone: 780-983-4247